Return policy

We want you to be completely satisfied with your purchase.

You may return your item within 30 days of delivery.

Return conditions

• Items must be unused and in original condition
• Items must be returned in their original packaging

How to return your order

1. Submit your return request via our return form or contact us at info@heathoody.com Or download the return form here.
2. You will receive return instructions and the correct return address;
3. Ship your item back using a tracked shipping method.

Refunds

Once your return is received and inspected, we will process your desired follow up action, including returns and exchanges, within 5 business days.

Exchanges

If you would like to exchange your item, please indicate this in your return request and we will assist you accordingly.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.